About us
Insulation Manufacturers Association is the UK trade association representing manufacturers of polyisocyanurate (PIR) and polyurethane (PUR) insulation and the supply chain.
What is Spray Polyurethane Foam?
Spray Polyurethane Foam is a type of PUR insulation (sometimes just called spray foam insulation). It has been used in the UK, Europe and worldwide for more than 30 years.
Safety and installation
You may be aware that spray foam insulation has come under criticism over recent years and is now subject to claims that, where it has been used in properties, it should be removed. Professional guidance indicates that in most cases spray foam insulation is safe and rarely needs to be removed if it has been installed correctly, in line with the manufacturers’ instructions and in accordance with the relevant third-party certification (BBA or KIWA certificates).
As a trade association, we do not manufacture, supply or install spray foam insulation.
We are unable to comment, or advise, on the condition, safety or suitability of any spray foam insulation that may be in your property.
If you have spray foam insulation in your home and are concerned about it, please follow the steps outlined below under “Concerns About Spray Foam in Your Home”.
Cold Calling
We are aware of businesses contacting households and advising that any spray foam insulation should be inspected and/or removed. We are also aware of instances where callers have falsely claimed to act on behalf of the government or in connection with an official scheme.
Recent concerns highlighted by Trading Standards, and also made known to us, show that high‑pressure sales tactics and misleading claims have been an issue.
If you receive an unsolicited call of this nature, we do not recommend engaging the services of the business. Instead, follow the steps below.
Further, If you doubt the caller’s credibility or believe the claims may be misleading, you should report the matter to Trading Standards through Citizens Advice (www.citizensadvice.org.uk).
Concerns about your spray foam insulation
If you have concerns about any spray foam insulation that may be in your home, you should first establish whether it remains safe and fit for purpose. We recommend the process as set out below.
If you have paperwork for your installation:
Installer still in business:
Contact the installer and ask them to confirm the installation details and, if required, carry out a survey.
Installer no longer in business:
Contact the guarantee or warranty provider. Their details should be included in your installation paperwork.
If you do not have paperwork for your installation:
Installer still in business:
Contact the installer and ask them to confirm the installation details and, if required, undertake a survey.
Installer not in business:
Arrange for the installation to be inspected by a qualified RICS chartered surveyor (see www.ricsfirms.com to find an appropriate surveyor in your area).
Summary
Spray foam insulation can be an effective product when it has been installed correctly, but we understand that recent publicity and misleading claims may cause concern for some homeowners. Our aim is to ensure that consumers have access to clear and reliable information to enable them to take the right steps if they are unsure about any spray foam insulation their property.
If you have spray foam insulation in your home and are worried about its condition, please follow the recommended process above and seek advice only from qualified, independent professionals.
Remaining vigilant to unsolicited or misleading approaches will help protect you and your property.
February 2024
Back to News